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About us

The iTSM Group as an employer

The corporate culture of the iTSM Group is based on openness, appreciation, team spirit and above all humanity. The high degree of flexibility within our projects has a positive effect on the compatibility of family and career. We offer you the opportunity to develop successfully within the iTSM Group according to your interests and talents.

Our values

  • With respect: We live diversity and fairness. 

  • Authentic: We act in a credible manner. 

  • Responsibly: We work independently and reliably. 

Our leadership principles

  • One Company, one Team

  • Collegial advice

  • Doers with fault tolerance 

  • Role models for others (Servant leaders) 

  • Demand knowledge and promote learning 

What we are doing

We have been applying our leading expertise in digital transformation to enterprise service management for more than 20 years. We convince around 750 national and international customers and assist them in mastering their digital services holistically. 

Become part of our team

There are a variety of reasons that differentiate us from other employers and make us a top choice for your professional development.

Promoting growth and further development

Our focus centers on our employees. We place great importance on recognizing and promoting potential. We offer extensive training and development opportunities to ensure that you can expand your skills and achieve your career goals. We believe that a continuous learning process is the key to success and therefore we support personal and professional development.

Attractive remuneration and additional benefits

We know that fair compensation is an important consideration in selecting an employer. That’s why we offer competitive compensation that recognizes your performance and contribution. We also offer attractive additional benefits such as a company pension plan, flexible working time models and various employee discounts – check out our benefits section.

Positive and inclusive corporate culture

We have an open, respectful and collegial work environment. We value diversity and inclusion and support a culture where every employee feels valued and respected. We believe that the strengths of each individual contribute to the success of the entire team and therefore create an atmosphere where ideas are shared, creativity is encouraged and innovation is driven.


We understand that work is just one part of life and that it is important to find a good work-life balance. That’s why we support flexible working time models, home office options and other arrangements that make it possible to successfully balance professional and personal commitments. Your well-being is important to us.

Community and team spirit

We pride ourselves on our close-knit community and the strong team spirit that exists within our company. We organize frequently team events and company celebrations to promote cohesion and cooperation. 

Customer contact and exciting projects

As part of the iTSM Group, you will have the opportunity to work with well-known customers from various industries and participate in exciting projects. You can contribute your skills and know-how to help our customers optimize their IT services and create sustainable growth. 

These reasons are just a few examples of why iTSM Group is an attractive employer. We offer you the chance to work in a dynamic environment, develop your skills and play a significant role. The iTSM Group looks forward to welcome you to our team and to be successful together. We are always looking forward to improve ourselves and to continuously optimize your working conditions. 

ServiceNow® Career Accelerator

The training program for job candidates to start a career as a ServiceNow® Professional – by live online training. 

Social Responsibility

With our standards of authenticity, responsibility, credibility and reliability, social projects are also a priority for us. 

Companies of the iTSM Group

It is included in our business philosophy to be as close to our customers as possible, not only from a professional point of view, but also in a geographical sense.