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ServiceNow® Career Accelerator

The training program for job candidates to start a career as a ServiceNow® Professional – by live online training. 

With the education voucher to a ServiceNow® career

The digital transformation of companies and institutions offers a wide range of job opportunities. ServiceNow®, as a platform enabling the digitalization of larger organizations, is an increasingly important application with many career opportunities in its ecosystem. 
To prepare you for the job as a Consultant, Developer or User of ServiceNow®, our partnership in the ServiceNow® Career Accelerator offers you the opportunity to gain qualifications and become a ServiceNow® Associate & Certified Professional. If registered as job seeking, individuals can participate in the program through an education voucher from the German Federal Employment Agency and gain access to technical and language training as well as industry-recognized certifications. In addition, an internship is offered with us, through which there is also the possibility of employment.  
In this context, the iTSM Group offers both ServiceNow® training and internships, providing an entry point to your career in ServiceNow® and enterprise service management consulting.

Skills and certificates in the ServiceNow® ecosystem

German language skills

With 150 hours of German lessons in live online courses with professional German teachers 


Familiarize yourself with the platform and earn your certification as a ServiceNow® System Admin and/or Application Developer 

IT Service Management

Learn the roles and processes in the management of IT and services 


Learn or improve your JavaScript skills 


The application takes place centrally on the platform provided by the partner of ServiceNow® – StartSteps. Please also note the necessary application to the job center for an education voucher. 

Access requirements

Registered as a job seeker or unemployed

Registered as a job seeker or unemployed at the Employment Agency or Job Center. 

English and German skills

Fluent English and German (B2+ level) 

Full-time availability

Full-time availability from Monday to Friday (09:30- 18:30) 

Interest in technology and ServiceNow®

Interested in a career in technology and the ServiceNow ecosystem 


Highly motivated to transform career and willing to learn 

Education and work experience

A completed coding bootcamp 


High school graduation/college degree or equivalent AND 3+ years of work experience. 


A bachelor’s degree or higher 

The iTSM Group as an employer 

The iTSM Group mainly owes its success to its employees. That’s why it is very important to us that you feel comfortable with us from the beginning and that you find a working environment in which you can develop according to your individual abilities and use your strengths in a goal-oriented way.

ServiceNow® and the iTSM Group – a forward-looking partnership

As an Elite Partner of ServiceNow®, the iTSM Group with its subsidiaries in Germany, Austria, Switzerland, the Netherlands, Romania, UK and Italy is the first choice when it comes to consulting, implementation and operation of solutions based on ServiceNow®. 
We support our customers with a holistic approach and according to individual needs – from strategic orientation, implementation and competence transfer to the ongoing operation of the platform. 
The concentrated know-how of our specialized and certified solution architects, consultants and certified trainers enables companies to optimize the performance of their project landscape and thus to sustainably improve the operational value creation and the innovative strength of their company.