Skip to main content

Privacy Policy

The following content is supposed to inform you about all questions related to data protection and the usage of your personal data that is collected during the visit on our website. This Website and all services offered are operated by

iTSM Consulting GmbH
Uwe-Zeidler-Ring 12
55294 Bodenheim
Phone: +49 61 35 93 34 0

CEO: Siegfried Riedel
Registry: Commercial registry
Registry court: District court Mainz – HRB 47740

and provides the career portal for the companies of the iTSM Group. You can contact our data protection officer as follows:

Dr. Alexander Deicke
K11 Consulting GmbH
Kaffeeberg 11
71634 Ludwigsburg

Phone: +49 (0) 7141-94753-29


The iTSM Consulting GmbH is responsible for the application process is pleased about your visit on our carrer portal. We take the protection of your personal data seriously and want you to feel comfortable when visiting our website. Guarantying data protection and data security is one of the basic principles of the iTSM Consulting GmbH’s policies. Your personal data only will be processed compliant to the General Data Protection Regulation (GDPR).

All employees are indentured to comply with all statutory provisions concerning data protection.

With this declaration, we inform you about the data protection-relevant aspects of our career portal.

Please contact our data protection officer in case of date protection related questions, claims and requests. You will find the contact details at the beginning of this statement.

Duration of data usage

Your personal data will be deleted immediately in the event of revocation of your consent or if the purpose of the data use no longer exists, unless they must continue to be stored due to legal obligations. In this case, the data will be deleted after expiry of the statutory retention obligations.

In this context, iTSM Consulting GmbH ensures that it immediately informs all affected order processors of your declared revocation of consent. iTSM Consulting GmbH obligates its processors to delete the personal data immediately – unless there are legal reasons to the contrary – after becoming aware of the revocation.

Processing personal data

The subject of data protection is the protection of personal data. This is all information that can be traced back to an identified or identifiable natural person (so-called data subject). Personal data includes details such as surname, first name, postal address, e-mail addresses and telephone numbers, but also information that necessarily arises during the use of our website, e.g. transmission of your IP address. The use of this website is basically possible without providing personal data. In the following cases, personal data is collected/processed:

Provisioning the website

The hosting of the website is ensured by Mittwald CM Service GmbH & Co. KG based in Espelkamp (North Rhine-Westphalia, Germany), with whom we have concluded a data processing agreement pursuant to Art. 28 of the GDPR.

When you visit our career portal, the web server temporarily registers data for the purposes of system security, data security, and the detection and analysis of technical faults on the basis of legitimate interest pursuant to Art. 6 (1)(f) of the GDPR, which may allow conclusions to be drawn about your person.

This data includes:

Without the data it would not be possible to technically provide and display the website’s contents. Collection these data is mandatory. Furthermore, we use the anonymous data for statistical purposes. These statistics help to optimize our services and technologies. We reserve the rights to analyse the log files in case of the suspicion of abuse of our services.

Collected data will be deleted after 7 days.

Please also note the following information on the use of your data in the application process within the iTSM Group:

Use of the application form

  • Name
  • e-mail address
  • Telephone number
  • curriculum vitae

If you provide us with your data via the online form, we will use this data to initially check whether you are a suitable candidate for the selected job offer and to contact you. The information that you are required to provide is marked. Without providing this data, the application process cannot be initiated via the career portal. The following data is mandatory:

You are welcome to provide additional personal data to enable us to get a better picture of you.

The following data can be provided voluntarily:

  • Application portfolio
  • Link to your LinkedIn profile
  • Other voluntary data

The WordPress plugin “Forminator” is used to collect your data, but no data is sent to the developer of the plugin or to its server. Your data will only be transmitted once by e-mail to iTSM Consulting GmbH for further processing. In addition, we store your data locally on the web server for a period of 7 days. This is based on the legitimate interest according to Art. 6 (1)(f) of the GDPR, to be able to access your data even if there should be technical disruptions in the transmission of the same.

Further processing (third party providers)

Our website is not rigid, which means that the layout and content will be adjusted from time to time. You may be provided with content that requires the involvement of third parties. In this case, our server usually sends requests to the third party providers (usually at least by sending your IP address), whereupon the corresponding content is displayed. You can either give your consent in accordance with Article 6(1)(s) of the GDPR automatically retrieve the content, or when using the website you decide individually for each content that your personal data will be used to provide the content – this is usually a click on the content in question, whereby you give your one-time consent.

You can configure this in the cookie settings of our website, see section “Use of cookies”

Use of cookies

The following cookies are currently used in our career portal:

borlabs-cookienecessarySaves your settings about the use of cookies1 year
pll_languagenecessarySaves the language selected by you and is used to provide the content in the selected language1 year

All cookie information is also visible in the Cookie Consent Tool.

Consent and revocation regarding the use of cookies

You can give your consent or revoke your consent to the use of cookies and the associated processing activities via the cookie settings. These will be displayed the first time you visit our website. You will be prompted to give the relevant consent and save the settings. You can either accept the use of all types of cookies, accept only the technically necessary cookies or make individual settings.

Click on the button “Accept all” to give your consent for the use of all types of cookies used by us.

Click on the link “Only accept necessary cookies” to only allow the use of technically relevant cookies. This could mean that some functions of the website cannot be used.

Please note that these settings can only be saved for further visits if you allow at least the setting of technically relevant cookies by browser setting. Otherwise, you must confirm the cookie settings each time you visit our website.

You can change the cookie settings at any time, and thus revoke consent already granted or grant further consent. To do so, click on the cookie symbol, which you will always find at the bottom left.

Rights of the data subject

As soon as your personal data is being processed according to the GDPR you are a data subject and therefore have the right to:

  • revoke your approval at any time according to Article 7(3) of the GDPR. As a consequence, we are not allowed to process your data in the context of the purpose your approval was given to anymore.
  • obtain information about your personal data being processes by us according to Article 15 of the GDPR. You may obtain information especially about the processing purposes, the category of personal data, the category of recipients to whom the personal data have been or will be disclosed, the envisaged period for which the personal data will be stored, the existence of the rights to rectification, erasure, restriction of processing, objection, complaint-lodging,  as well as information about the sources of the personal data when not collected by us and information about the existence of automated decision-making (including profiling).
  • claim the rectification of inaccurate data and the completion of incomplete data stored by us, without undue delay according to Article 16 of the GDPR.
  • claim the erasure of your personal data stored by us according to Article 17 of the GDPR unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims,
  • claim the restriction of processing your personal data according to Article 18 of the GDPR, as far as the accuracy of the data is contested by you, the processing is unlawful and you oppose the erasure of the personal data, we do not need your personal data anymore, but the data are still required for the establishment, exercise or defence of legal claims or you objected to processings pursuant to Article 21(1) of the GDPR.
  • to receive your personal data being processed by us in a structured, commonly used and machine-readable format and to have those data transmitted to another controller according to Article 20 of the GDPR.
  • to lodge a complaint with a supervisory authority according to Article 77 of the GDPR. You can find the supervisory authority in the Member State of your habitual residence, place of work or place of the alleged infringement. 

You can claim all rights (except the right to lodge a complaint) by contacting our data protection officer using the given contact information at the beginning of this statement.

Rights to object

In cases of processing your personal data based on legitimate interests according to Article 6 (1)(f) of the GDPR, you have the right to object this processing according to Article 21 of the GDPR. This right includes profiling based on certain processings.

If you exercise your right to object, iTSM Group will cease processing the personal data relating to you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims, in accordance with the law.

If the personal data concerning you is processed for the purposes of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purposes of such marketing; this also applies to profiling insofar as it is related to such direct marketing. If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

If you wish to exercise your right to object, simply send an e-mail to

Data security

This website uses the common TLS encryption protocol (Transport Layer Security) in association with the highest encryption level being supported by your browser. This encryption is used to securely transmit confidential content to the iTSM Group. A (green) lock symbol in the status bar of your browser labels a website to be secure.

Data processing in third countries

If data is transferred to bodies whose registered office or place of data processing is not located in a member state of the European Union or in another state party to the Agreement on the European Economic Area, we will ensure prior to the transfer that, outside of exceptional cases permitted by law, either an adequate level of data protection exists at the recipient (e.g. through an adequacy decision by the European Commission or through appropriate safeguards such as the agreement of so-called EU standard contractual clauses of the European Union with the recipient) or you give your consent to the data transfer.

Changes to our data protection statement

This data protection statement corresponds to the data protection requirements being stated in the GDPR. To ensure our data protection statement to be up to date and correspond to actual legal regulation, we reserve the right to make modifications at any time. That also covers the cases that the date protection statement needs to be updated due to new or update services. An updated data protection statement is valid at your next visit to our website.

Last update: 19th of September, 2023