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(Senior) Project Manager ServiceNow

All genders

  • Immediately / flexible

  • Full-time
  • Permanent

We are looking for YOU to strengthen the iTSM Group in the DACH region!

Your responsibilities

  • Leading complex IT projects and project teams
  • Creating project plans and work orders
  • Creation of concepts and moderation of meetings
  • Updating PM documents as well as status reports
  • Responsibility for the creation of defined delivery objects in (costs, deadlines, functionality/quality)
  • Coordination with all involved parties (internal and external)
  • Independently set up customer projects together with the account management and prepare all necessary information for the preparation of quotations

Your profile

  • Successfully completed IT training or studies in the field of computer science or business informatics or comparable qualification
  • Several years of experience in the successful management of IT projects
  • Experience in the preparation of project documents and in dealing with quality management
  • Very good knowledge and practical experience with PM methods such as HERMES, PRINCE2, etc.
  • Very good Microsoft Office tool skills (Word, Excel, PowerPoint, Outlook, SharePoint, Visio, Project)
  • Customer-oriented, results-driven, self-reliant and able to deal with conflicts
  • Independent work, networked thinking with a strong understanding of communication and information
  • Business fluent communication in German (written and oral), other languages would be an advantage
  • Competent appearance towards customers as well as internally
  • Willingness to travel in German-speaking countries
  • Good written and spoken German and English

Your benefits


Work up to 100% remotely

Work-life balance

Flexible working hours for a healthy balance between family life and work

Advanced education offer

We support talents and are happy to help with further training measures

Team events

Regular company and employee events

Employee Benefits & Discounts

Various discount programs for individual use

Streaming voucher

Voucher for a streaming service of your choice

Professional coaching

1:1 coaching sessions with external experts

Benefits may vary depending on the country.

Application process

Send us your application documents, afterwards you will receive an entry confirmation
Get to know each other for the first time – usually via video
Second interview. Gladly in person on site or via video
After successful interviews you will receive a draft of your employment contract
We work together to answer any questions you may have about the contract, and then you can sign it directly
Welcome aboard! Now it can start – onboarding, nice colleagues and exciting tasks are waiting for you
Your contact persons

Sarah & Corinna

About iTSM Group

iTSM Consulting GmbH as the parent company of the solidly growing iTSM Group was founded in 2000. The group of companies is one of the established management consultancies, which supports national and international customers operationally in aligning their organizations in a performance-optimizing way and in measuring and efficiently controlling their corporate and IT processes according to clear quality criteria.

The success of the iTSM Group is largely due to our employees. That is why it is very important to us that you feel comfortable with us from day one and that you find a working environment in which you can develop according to your individual abilities and use your strengths in a targeted manner.

The corporate culture of the iTSM Group is based on openness, appreciation, team spirit and above all humanity. The often very high flexibility within our projects has a positive effect on the compatibility of family and career. We offer you the opportunity to develop successfully within the iTSM Group according to your interests and talents.

Your application

This job offer has sparked your interest? Great. Send us your application quickly and easily using the form below and we will get back to you as soon as possible.